Programme 2009 - January to June
Please browse this summary of our training diary planned for 2009. Reserve your place by clicking on book now and filling in the booking form, clearly stating which training session you would like to book.
To view our full Training Course timetable please click here
If you would prefer to view courses by topic please click here
| March 09 | April 09 |
| May 09 | June 09 |
March |
| Letters of Credit | ||
| Date: |
11th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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The course is ideally suited for sales, accounts, shipping or despatch personnel who have either just started handling Letters of Credit or would like some formal training. Delegates must be able to understand export terminology and documentation before they attend the course.
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| Introduction to Sage | ||
| Date: |
13th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This one day course is suitable for total newcomers to Sage Accounts. No prior knowledge required. Delegates will learn how to navigate their way around Sage, create records and input company accounts and information
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| EU Custom Procedures & Export Licences/Controls | ||
| Date: |
18th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This one-day module covers two main parts of Customs Procedures: AM: Customs Duty Procedures (IPR/OPR/End Use/Warehousing). PM: Export Control & Licences. Each delegate will receive a valuable “information pack” with document examples and course notes.
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| Effective Time Management | ||
| Date: |
24th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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We all have the same amount of time – yet some people achieve more than others. This Workshop will help people identify their key priorities and put first things first, give them tactics for dealing with time robbers and fresh techniques for managing time.
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| Presenting with Pizzazz! | ||
| Date: |
25th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
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If you have to make presentations to clients, customers or colleagues, and are not sure of your skills and abilities, then don’t leave it to chance; because this course is for you.
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| Basic Book Keeping & Accounts | ||
| Date: |
30th March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
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This one - day course is suitable for both small business owner/managers and employees of organisations who are new to a Book Keeping or Accounts role.
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| Become a Successful Supervisor or Team Leader! | ||
| Session 2 - 'Help' - How do I get the best out of my team? | ||
| Date: |
31st March 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
| This ‘Bite Size’ one day ‘Help’ workshop has been designed by BMPD Training & Development Ltd for the Chamber of Commerce specifically to meet these needs. It offers supervisors/team leaders an opportunity to opportunity to develop their skills in effectively communicating, leading and managing a successful team. | ||
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April |
| Getting the best from your people - appraising effectively | ||
| Date: |
22nd April 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
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This one day course aims to give participants the confidence to hold effective appraisal discussions and support their staff, so they both get the most out of the appraisal process. |
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| Now that's what I call service! | ||
| Date: |
28th April 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
| A fantastic course for customer service providers, whose job it is to keep customers satisfied. This full and practical one-day programme will help you discover the secrets to success in customer care and is suitable for anyone who deals with customers – in person or on the telephone. | ||
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| Import Starter - 2 day | ||
| Date: |
29th & 30th April 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This 2 day course is designed for companies who import goods. The course is mainly designed for: Shipping, Accounts, Purchasing/Buyers, Freight Forwarders and Goods Inward Personnel. |
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May |
| Become a Successful Supervisor or Team Leader! | ||
| Session 3 - 'Help' - How do I deal with workload & change? | ||
| Date: |
11th May 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
| This ‘Bite Size’ one day ‘Help’ workshop has been designed by BMPD Training & Development Ltd for the Chamber of Commerce specifically to meet these needs. It offers supervisors/team leaders an opportunity to opportunity to develop their skills in dealing with daily workloads, effective use of resources, waste and change, cost-effectively. | ||
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| Export Starter - 2 day | ||
| Date: |
12th & 13th May 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This course is designed for delegates with between 3 months and 4 years experience. However, some delegates find it very useful as a “refresher” course. Ideally suited for accounts, sales, shipping or despatch personnel who have just started their export career.
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| First Aid Appointed Person | ||
| Date: |
15th May 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This course will train in both theoretical and practical aspects of First Aid, to the standard recommended by the Health & Safety Executive. |
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| Credit Control & Telephone Debt Recovery | ||
| Date: |
20th May 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This one - day course is suitable for both small business owner/managers and employees of larger organisations who are responsible for Credit Control and/or Debt Recovery.
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June |
| Confident Telephone Sales | ||
| Date: |
2nd June 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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All businesses need to ensure a healthy pipeline of new customers in order to grow. Making those initial new business calls can be a daunting task. This course aims to take the fear out of making new business calls and gives some practical guidelines for maximising business opportunities. |
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| Finance for Non-Financial Managers | ||
| Date: |
9th June 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This course is ideal for any non financial manager who has budgetary or profit and loss responsibility and who needs to improve their understanding and key skills to succed in this aspect of their role.
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| Advanced Letters of Credit - ISBP Rules | ||
| Date: |
10th June 2009 |
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| Time: | 9.15am - 12.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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| Confident Effective Networking | ||
| Date: |
19th June 2009 |
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| Time: | 9.15am - 12.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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A popular course for all those who would like to improve their networking skills using a unique interactive theatre workshop.
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| Export Documentation | ||
| Date: |
23rd June 2009 |
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| Time: | 9.15am - 4.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This one day course is suited to delegates relatively new to exporting, and have received little or no formal training. It is ideally suited for sales, accounts, shipping or dispatch personnel. |
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| Terrific Telephone Techniques | ||
| Date: |
25th June 2009 |
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| Time: | 9.15am - 12.30pm | |
| Venue: | Bugle Street, Southampton map | |
| Course Information | Book Now | |
| Prices | ||
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This half-day Workshop is suitable for every member of staff who uses the telephone to communicate with customers. |
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Click here to view July - December 2009 course information
